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Procedure 08: Coordination between field team and communication department

30/09/2025
Objective: Ensure smooth coordination – right person – right job – right time between the two departments, avoid duplication of tasks and improve communication effectiveness.

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    STEP 1 – PLANNING BEFORE THE TRIP

    🔸 FIELD TEAM:
    - Confirm time – location – list of people going.
    - Prepare gifts, logistics, and cameras/phones to take pictures.
    - Notify households in advance (if needed) and divide tasks into groups.

    🔸 MEDIA DEPARTMENT:
    - Be informed of the schedule to prepare templates for posting articles.
    - Coordinate sending interview questions to households if needed (according to the communication topic).

    STEP 2 – IMPLEMENTATION AT THE FIELD

    🔸 FIELD TEAM:
    - Deliver gifts – listen – record the situation of households.
    - Record raw video - take clear photos of people's faces - take notes on each image.
    - Instruct households on how to report with photos/videos every week.

    🔸 MEDIA DEPARTMENT:
    - Do not participate in the fieldwork.
    - Wait for photo - video - note data to process after the trip.

    STEP 3 - HANDOVER AFTER THE TRIP (WITHIN 24 HOURS)

    🔸 FIELD TEAM:
    - Send all photos, videos, note files to the communications secretary.
    - Summarize the household tracking table: name - status - photos - feedback.
    - If there is a special story, mark it for the media to exploit in depth.

    🔸 MEDIA DEPARTMENT:
    - Receive data from the Field Team.
    - Categorize content (posted photos, edited videos, thoughts, stories...).
    - Plan a systematic communication (post articles, make videos, posters...).

    STEP 4 - REVIEW CONTENT BEFORE POSTING

    🔸 FIELD TEAM:
    - Check the name - photo content - verify the real story.
    - Give comments if it is necessary to adjust the character name, sensitive images.

    🔸 COMMUNICATIONS DEPARTMENT:
    - Vice President of Communications reviews all content before posting.
    - Send draft posts if related to special stories.
    - Do not use original photos without a note from the Field Team.

    STEP 5 – ARCHIVING AND REPORTING

    🔸 FIELD TEAM:
    - Save the household tracking table (Google Sheet).
    - Update periodically every week with a short report on each household.
    - Send the end-of-month summary to the Executive Board and the Board of Directors.

    🔸 COMMUNICATIONS DEPARTMENT:
    - Save the communication folder by project, date, topic group.
    - Make evidence reports (images – videos – feedback) when needed.
    - Create a separate communication file for each activity to save in the Club's database.

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